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La revue de l'infirmière
Volume 62, n° 192
pages 30-32 (juin 2013)
Doi : 10.1016/j.revinf.2013.03.017
La bientraitance au cœur des soins
Well-treatment at the heart of the quality and safety of care

Christine Gayte  : cadre supérieur de santé
Centre hospitalier Lamastre, 5 avenue Elisée-Charra, 07270 Lamastre, France 


Les démarches d’évaluation des pratiques en institution sanitaire ou médico-sociale visent à améliorer la qualité et la sécurité des soins. Le respect des bonnes pratiques concerne tous les acteurs du système de santé. Au plus près du quotidien des soignants, le risque de maltraitance, risque majeur d’entrave à la qualité du soin, ne doit jamais cesser d’interpeller.

The full text of this article is available in PDF format.

The procedures to assess practices in health or medical social institutions aim to improve the quality and safety of health care. The respect of good practices concerns all players in the health care system. At practice level, the risk of maltreatment, a major potential hindrance to the quality of care, must always be borne in mind.

The full text of this article is available in PDF format.

Mots clés : Bientraitance, Négligence, Qualité des soins, Violence

Keywords : Law, Negligence, Violence, Well-treatment

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