Expressing embarrassment (or not): Which effects on produced impression on others and on attributed social value? - 09/02/20
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Abstract |
Introduction |
Embarrassment is a negative but prosocial emotion, which often arises from the transgression of a social norm. Its expression thus plays a crucial role in the social perception.
Objective |
The aim of this paper is to document this role during both ordinary and extra-ordinary situations (i.e., with stakes).
Method |
Using scenarios’ method, 27 participants and 100 recruiters evaluated persons expressing embarrassment or not.
Results |
Study 1 showed that during ordinary situations, nonverbal expression of embarrassment led to make a good impression by signalling desire of appeasement and prosociality. In contrast, Study 2 revealed that during a job interview, verbal expression of embarrassment through defensive tactics was rather negatively perceived.
Conclusion |
The manipulation of emotions as emotive communication tools will be discussed.
Le texte complet de cet article est disponible en PDF.Keywords : Embarrassment, Emotional expression, Emotive communication, Job interview, Impression management
Plan
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