Since 2015, Toulouse University PharmacoVigilance Center (TUPVC) set up a pharmacovigilance (PV) general practitioner (GP) network, called PharmacoMIP-MG. A clinical research assistant (CRA) moves to the office of GPs included in the PharmacoMIP-MG network (PMIP-GPs). There, he collects the adverse drug reaction (ADR) reports and drug-related questions. This additional support is not available to GPs not included in the PV network (NoPMIP-GPs) who have to ask drug questions spontaneously to the TUPVC.

The objective of this study was to compare the number and characteristics of drug questions between PMIP-GPs and NoPMIP-GPs.

All questions asked by GPs to the TUPVC from 01 Jan 2015 to 31 Dec 2017 were reviewed. Questions were classified into two groups: “general” and “related to a patient”. The “related to a patient” category was divided in three subgroups: “ADRs”, Drug-Drug Interactions and “Drug Management”. Drugs were classified according to anatomical therapeutic chemical (ATC) classification. For comparisons, Wilcoxon test, Chi² test or Fisher test were used.

During the study period, the CRA collected 293 questions from the 165 PMIP-GPs. TUPVC received 333 questions asked spontaneously by the 3400 NoPMIP-GPs. PMIP-GPs asked significantly 3 times more questions than NoPMIP-GPs. Most of the GP questions were classified in the “related to a patient” category (74.9%). When we compared the proportion of “related to a patient” to “general” questions, there was no statistically significant difference between PMIP-GPs and NoPMIP-GPs. PMIP-GPs asked more questions about “ADRs”, but less on “Drug Management” and or “Drug-Drug Interactions”. The drugs most frequently involved were amiodarone, rivaroxaban and levothyroxine.

This is the first study about GPs’ drug-related questions asked to a PV center. We found that an organization, such as a CRA-GP “face to face” visit, increased the number of drug questions. This kind of organization should be developed in order to improve independent drug information outreach.