Compassionate care: Enhancing physician–patient communication and education in dermatology : Part I: Patient-centered communication - 09/02/13
Abstract |
The motivation for developing patient-centered communication stems from a desire to enhance the quality of patient care, fulfill professional competency requirements, reduce medical errors, and improve health outcomes and patient satisfaction. Patient-centered communication skills can optimize the physician–patient relationship without significantly prolonging office visits. We propose a series of practical and generally effective techniques for verbal and nonverbal communication. We also suggest a targeted approach for specific difficult conversations that may occur frequently in the practice of dermatology.
Le texte complet de cet article est disponible en PDF.Key words : effective, empathy, expectations, patient-centered, physician–patient communication, satisfaction
Plan
Funding sources: None. |
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Reprints not available from the authors. |
Vol 68 - N° 3
P. 353.e1-353.e8 - mars 2013 Retour au numéroBienvenue sur EM-consulte, la référence des professionnels de santé.
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