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Patient empowerment in a hand hygiene program: Differing points of view between patients/family members and health care workers in Asian culture - 30/10/13

Doi : 10.1016/j.ajic.2013.02.008 
Sung-Ching Pan, MD, MPH a, Kuei-Lien Tien, RN b, I-Chen Hung, RN b, Yu-Jiun Lin, MS b, Ya-Ling Yang, PhD c, Ming-Chin Yang, PhD d, Ming-Jiuh Wang, MD, PhD e, Shan-Chwen Chang, MD, PhD a, f, Yee-Chun Chen, MD, PhD a, b, f,
a Department of Internal Medicine, National Taiwan University Hospital, Taipei, Taiwan 
b Center for Infection Control, National Taiwan University Hospital, Taipei, Taiwan 
c School of Nursing, College of Medicine, National Taiwan University, Taipei, Taiwan 
d Institute of Health Policy and Management, College of Public Health, National Taiwan University, Taipei, Taiwan 
e Planning and Management Office, National Taiwan University Hospital, Taipei, Taiwan 
f College of Medicine, National Taiwan University, Taipei, Taiwan 

Address correspondence to Yee-Chun Chen, MD, PhD, Department of Internal Medicine, National Taiwan University Hospital, No. 7 Chung-Shan South Road, Taipei 100, Taiwan.

Abstract

Background

“Patient empowerment” is an important component of World Health Organization hand hygiene program, but little is known about the intentions and attitude of patients/families and health care workers (HCWs) regarding this.

Methods

A cross-sectional survey using questionnaires was conducted in a tertiary teaching hospital in Taiwan to assess hand hygiene knowledge and the attitudes and intentions regarding patient empowerment among patients/families and HCWs.

Results

Among patients/families, 95.4% (329/345) had positive attitudes regarding patient empowerment; however, only 67.2% (232/345) had the positive intention to remind HCWs about hand hygiene (P < .001). Risk factors for negative intention were being female (odds ratio [OR], 1.82; 95% confidence interval [CI]: 1.08-3.03), illiteracy (OR, 3.18; 95% CI: 0.86-11.7), and being patients/families in the pediatric department (OR, 1.86; 95% CI: 0.93-3.64). Among HCWs, the difference between positive attitude (81.1%; 714/880) and positive intention regarding being reminded about hand hygiene (62.8%; 553/880) was significant (P < .001). Risk factors for negative intention were age > 25 years (OR, 3.20; 95% CI: 1.51-6.81) and a negative attitude toward patient empowerment (OR, 10.00; 95% CI: 5.88-16.67).

Conclusion

There were significant gaps between attitude and intention regarding patient empowerment both among patients/families and HCWs. Special strategies targeting women, the pediatric population, or illiterate people may help improve patient/family participation. Additionally, hand hygiene education should be incorporated into early-stage medical/nursing education to create a facilitating environment. Patients/families and HCWs cooperation is needed to promote the hand hygiene program further.

El texto completo de este artículo está disponible en PDF.

Key Words : Hand hygiene, Infection control, Patient participation, Patient care


Esquema


 Supported by funding from the Centers for Disease Control, Taiwan (EU098040).
 The funding organization was not involved in designing or conducting the study and did not take part in data collection, management, analysis, and interpretation of results. There was also no involvement from the Centers of Disease Control in the preparation and approval of this manuscript.
 Conflicts of interest: None to report.


© 2013  Association for Professionals in Infection Control and Epidemiology, Inc.. Publicado por Elsevier Masson SAS. Todos los derechos reservados.
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Vol 41 - N° 11

P. 979-983 - novembre 2013 Regresar al número
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