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Scheduling non-operating room anesthesia cases in endoscopy: Using the sandbox analogy - 06/10/17

Doi : 10.1016/j.jclinane.2017.03.010 
Mitchell H. Tsai, MD, MMM a, b, , Leah A. Cipri, BA a, Stephen E. O'Donnell, MD a, J. Matthew Fisher, MD a, Dimitrios A. Andritsos, PhD c
a Department of Anesthesiology, University of Vermont Larner College of Medicine, Burlington, VT, United States 
b Department of Orthopaedics and Rehabilitation (by courtesy), University of Vermont Larner College of Medicine, Burlington, VT, United States 
c Department of Information Systems and Operations Management, HEC Paris, France 

Corresponding author at: Department of Anesthesiology, University of Vermont Medical Center, 111 Colchester Avenue, Burlington, VT, United States.Department of AnesthesiologyUniversity of Vermont Medical Center111 Colchester AvenueBurlingtonVTUnited States

Abstract

Study objective

For many hospitals, the non-operating room anesthesia (NORA) workload continues to expand. We developed a new NORA scheduling process with shared block time – a sandbox - amongst all of the gastroenterology groups and measured the efficacy of the intervention using basic operating room management metrics.

Design

Prospective analysis, statistical process control.

Setting

Academic, rural hospital; endoscopy suite; postoperative recovery area.

Patients

Adults and pediatric patients undergoing elective and/or urgent endoscopic procedures.

Interventions

In 2014, we divided the NORA block allocations on Thursdays into one afternoon block for pediatric GI, and 1.5 blocks to be shared between the two adult GI groups. We made a provision for an additional afternoon block available if necessary. No changes were made in the release policy. For scheduling, shared block time was released between the three endoscopy groups at 7days and then opened to the general pool at 48h.

Measurements

Case volumes, under-utilized time (opportunity-unused), elective time-in-block, over-utilized time.

Main results

With the addition of a pediatric gastroenterologist, the number of cases per month increased after the change in scheduling procedure from a mean of 107 cases per month to 131, an increase of 23% (p=<0.01) (see Chart 1). Elective time-in-block increased after the intervention by 13% (p=0.09), while under-utilized time (opportunity-unused time) decreased in a reciprocal fashion (15%, p=0.03). Pre-intervention mean over-utilized time was 101min/month, while post-intervention over-utilized time decreased by 84.5% (99% CI ±3.29) to a mean of 16min/month.

Conclusions

By using a multi-disciplinary, team-based approach, we were able to increase throughput without increasing under-utilized or over-utilized time, thereby increasing efficiency. Despite the additional cases brought in by the pediatric gastroenterologist, opportunity-unused time decreased only moderately—lending support to our prediction that opening an additional NORA block was not only unnecessary to accommodate expansion of the gastroenterology service, but was also financially unviable. One of the challenges in reducing under-utilized time lies in the relatively new role played by anesthesia in the NORA environment. In our study, we showed that the open access policy applies when the block allocations have under-utilized time. As anesthesiologists continue to expand their practice into the NORA environment, good communication, interdepartmental collaboration, and flexible scheduling processes are essential to improving efficiency.

Le texte complet de cet article est disponible en PDF.

Highlights

Traditionally, staffing and scheduling for non-operating room anesthesia cases has relied primarily on an open access policy.
Using a multi-disciplinary approach, we created a “sandbox” for three separate gastroenterology groups.
A tactical “sandbox” block allocation can decrease opportunity unused time and increase productivity.
Shared block allocations may increase the value proposition for anesthesiology groups that expand clinical services.

Le texte complet de cet article est disponible en PDF.

Keywords : Non-operating room anesthesia, Under-utilized time, Tactical decisions, Statistical process control, Endoscopy, Scheduling


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Vol 40

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