Enacting high reliability principles while caring for people with Ebola Virus Disease - 27/09/18
, Katherine A. Yeager, PhD, RN, FAAN a, Nancye R. Feistritzer, DNP, RN b, Mary M. Gullatte, PhD, RN, FAAN c, Kristy K. Martyn, PhD, RN, FAAN aHighlights |
• | Infection prevention and control (IPC) are safety issues for patients and staff. |
• | A culture of safety was established by enacting high reliability (HR) principles. |
• | HR principles helped protect staff caring for patients with Ebola Virus Disease. |
• | HR principles might also enhance IPC under ordinary care conditions. |
Abstract |
Background |
Fear surrounds Ebola Virus Disease (EVD) because it is highly infectious. Yet members of the Serious Communicable Diseases Unit (SCDU) at Emory University Hospital (EUH) had to overcome that fear when caring for patients with EVD.
Purpose |
The analysis reported here illustrates how the members of EUH's SCDU tacitly enacted high reliability (HR) principles while caring for patients with EVD.
Methods |
A qualitative study was conducted to describe the experience of members of the EUH SCDU who worked with EVD patients in 2014. We completed 17 semi-structured interviews involving registered nurses, physicians, and support personnel (eg, laboratory technicians). Interview recordings were transcribed and analyzed using conventional content analysis. Exploring HR principles was not among the questions guiding this exploration, but the participants repeatedly described concepts related to HR.
Results |
The goal of the SCDU team was to save patients' lives while protecting their own lives. Rigorous training and meeting high standards were required to make the team. The fear surrounding EVD set in motion the enactment of HR principles. HR principles served to alleviate failures or breakdowns in infection prevention and control, thus keeping patients and staff safe.
Conclusions |
These findings illustrate that it is possible to move HR principles from theory to practice in high-risk situations. HR principles were essential to safety and to infection prevention and control.
Le texte complet de cet article est disponible en PDF.Key Words : Infection control, High reliability, Qualitative research
Plan
| Conflicts of interest: None to report. |
|
| Funding: This work was funded by the American Nurses Foundation as the Stryker Medical Research Award Scholar and the Sayre Memorial Scholar in 2015 (ANF 5087): B. Jennings, PI. We had additional funding support from the Alpha Epsilon Chapter of Sigma Theta Tau International, awarded to K. Yeager. |
Vol 46 - N° 10
P. 1167-1173 - octobre 2018 Retour au numéro
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