Challenges in Intercultural Communication - 29/07/21

Résumé |
With the increasing diversity of our clients or potential clients it is important for us as veterinary professionals to recognize the opportunities this affords us to serve a larger demographic. However, along with this opportunity comes the challenges of serving clients for whom English may be a second language as well as clients who may have very different understanding of health care options for their animal. By seeking to become more culturally aware, we can have significant impact on the care of our patients. This article focuses on both awareness and skills to aid this process.
Le texte complet de cet article est disponible en PDF.Keywords : Nonverbal, Bias, Culture, Stereotype, Cultural competence
Plan
Vol 51 - N° 5
P. 999-1008 - septembre 2021 Retour au numéroBienvenue sur EM-consulte, la référence des professionnels de santé.
L’accès au texte intégral de cet article nécessite un abonnement.
Déjà abonné à cette revue ?
