Communication, Veterinary–Client–Patient Relationship, and Teledentistry - 24/11/21
, Kristin M. Bannon, DVM bRésumé |
Communication is the basis of any relationship. Communication can help strengthen the relationship between veterinarians, their clients, and their colleagues throughout the profession. Different models of communication have been demonstrated including the directive model, consumerism model, and relationship-centered model. When veterinarians refer to a specialist, they view the referral as an extension of the care they provide. Therefore, developing a relationship with the specialist is an important facet of patient care. Creating an appropriate veterinary–client–patient relationship (VCPR) helps the patient receive the best care possible. This needs to be considered when offering telemedicine or teledentistry to clients or referring veterinarians.
Le texte complet de cet article est disponible en PDF.Keywords : Communication, Relationship-centered, Referral expectations, Veterinary–client–patient relationship (VCPR), Telemedicine, Teledentistry
Plan
Vol 52 - N° 1
P. 25-47 - janvier 2022 Retour au numéroBienvenue sur EM-consulte, la référence des professionnels de santé.
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