The Quality Burden - 24/08/12
, Marie Sinioris, MPH b, cRésumé |
While the cost of care remains a major focus of attention in pursuing quality patient care, little recognition has been given to the costs of the quality improvement efforts themselves: the time, energy, infrastructure, and emotional stress associated with documenting, monitoring, reporting, implementing, and evaluating quality indicators and initiatives. This article describes an emerging phenomenon, the quality burden, which, though often unmeasured, is significant in size and impact and accompanies ongoing efforts to improve the quality and safety of health care. Recommendations are given to mitigate the impact of the quality burden in delivering care and improving quality and safety.
Le texte complet de cet article est disponible en PDF.Keywords : Barriers to quality, Quality improvement, Factors affecting quality improvement, Safe patient care, Quality reporting, Barriers to patient safety, Patient safety
Plan
Vol 47 - N° 3
P. 395-405 - septembre 2012 Retour au numéroBienvenue sur EM-consulte, la référence des professionnels de santé.
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